A: Yes! kidcrowd is extremely secure. We use Stripe.com to process all crowd payments to our customers. Stripe is regulated by the FCA and trusted by some of the world’s biggest brands.
When creating a crowd, you only share your account number and sort code with Stripe, so they can pay the money into your bank account. You will not be charged a penny for setting up a crowd.
A: Nope. Most of our customers have children between 3 – 12 years old. Parents create an account with us; create a crowd for their child & connect their bank account with Stripe so they can receive their child’s birthday money.
It’s the job of the parent to make sure their child’s birthday money is spent on their child.
No problem! When you sign up, you’ll be asked to create a Stripe account. It literally takes 2 minutes, and we’ll walk you through the whole process.
A: Of course! What’s gifted to your child’s crowd is their birthday money to spend on whatever they’d like. We’re big advocates of spending a little and saving a little. But it really is up to you and your child.
A: Oh no! If no one gifts your child for their birthday through kidcrowd, assuming someone usually gifts your child on their birthday, this could be because they’ve bought your child a different present and simply weren’t aware you and your child preferred the kidcrowd route.
So, we recommend sending out your unique kidcrowd link to friends and family at the same time as sending out birthday invitations so friends and family you and your child are close to, understand you are using kidcrowd instead of gift-giving.
A: On the day of your child’s birthday, we’ll automatically transfer (through Stripe) your child’s birthday money to the bank account you signed up with. You’ll be able to see on your crowd dashboard, exactly how much birthday money your child has been gifted.
Once your money is in your stripe account, you’ll be able to withdraw it into your bank account.
Great news! To create a crowd for your child’s birthday, it’s absolutely FREE! We don’t take any money from your child’s birthday pot, that is for your child to spend, save and enjoy,
If you’re gifting a child money, you’ll be charged a small fee of £1.75 + transaction fees (2.9% + 0.20p). The transaction fees go directly to our payment gateway provider, Stripe.com.
We charge this fee of £1.75 so we can keep building kidcrowd, and make sustainable giving a reality in all UK households.
But don’t worry, the small fee is the same price as a gift card and wrapping paper – maybe even less, depending on where you live!